● 招聘公司: 费尔斯通(Fairstone)点击申请
● 招聘职位: 客户关系专员(Client Relationship Specialist)
● 工作内容:
- Delivering high quality customer service to clients by responding to inquiries regarding finance offerings in a timely manner.
- On-boarding and training new dealers on the program. Upselling existing clients to ensure they are providing more business.
- Developing and strengthening client relationships in a customer service and sales centric environment.
- Working closely with other members of the sales team and operations team to help answer all client questions.
- Operating within established corporate policies, procedures and guidelines.
● 工作要求:
- 1 - 3年客户服务经验;
- 较强的计算机技能和所有Microsoft Office应用程序(MS Word、Excel、Outlook等)的工作知识;
- 良好的口头、书面和沟通能力;
- 对细节的高度关注,以及通过优先级保持组织的能力;
- 出色的故障排除和解决能力;
- 双语(法语及英语)。