● 招聘职位: 双语客户销售和服务代理(Bilingual Customer Sales and Service Agents)
● 工作内容:
Handle inbound calls while offering the highest level of customer service, and providing information regarding flights, fares, destinations, special offers and other travel products;
Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings;
Provide timely resolutions to customer inquiries, including concerns and/or issues to ensure customer satisfaction.