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标题: 加拿大皇家银行（RBC）蒙城招聘防欺诈代理人，无学历要求，待遇丰厚，速申请！ [打印本页]
作者: 蒙特利尔求职招聘    时间: 2018-7-26 09:30
标题: 加拿大皇家银行（RBC）蒙城招聘防欺诈代理人，无学历要求，待遇丰厚，速申请！
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●  招聘公司：  加拿大皇家银行（RBC）点击申请
●  申请链接：  https://jobs.rbc.com/ca/en/job/RBCAA008858797/Fraud-Agent-Inbound-Fraud-Unit?utm_source=indeed&utm_medium=phenom-feeds&jobPipeline=Indeed
●  招聘职位：  防欺诈代理人（Fraud Agent, Inbound Fraud Unit）
●  工作内容：
  • Provide professional, responsive customer service to inbound client calls;
  • Share recommendations with clients to meet their immediate security needs and provide superior, responsive execution and delivery of tailored solutions to prevent any fraud losses;
  • Resolve problems at first point of contact in a friendly and helpful manner, and refer more complex situations to RBC partners, as appropriate;
  • Adhere to compliance routines in identifying and resolving client security concerns.
●  工作要求：
  • 掌握流利英语和法语(阅读、写作、口语)；
  • 至少一年的客户服务经验，最好有2-3年的工作经验；
  • 能够同时优先考虑和多任务处理，并承诺提供更好的客户体验；
  • 良好的人际关系、沟通能力和问题解决能力。

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