汇丰银行加拿大（HSBC in Canada）蒙城招聘联络中心销售及服务代表，平台起点高，待遇好，时间紧速申请！ - 蒙城汇

Responsible for ensuring a high level of quality related to all aspects of customer interaction and processing activities, meeting both quantitative and qualitative measurement standards;
Delivers what is promised in line with customer expectations;
Offers value added products and services based on customer needs analysis and ensuring customer understanding of those products;
Handles multiple customer propositions or products (i.e. Loans, Mortgage, Core Banking, Cards);
Meets and/or exceeds customer expectations by offering efficient and professional service, keeping up to date on training and internal communications, and having a knowledge of key products and services;
Owns and resolves issues and understands how and when to escalate;
Deliver fair outcomes for customers and ensure own conduct maintains the orderly and transparent operation of financial markets;
Maintains HSBC internal control standards.

● 工作要求：

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