Product and Process Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis;
Risk and Control Escalate non-standard and/or non-routine issues, where applicable, as per guidelines;
Support change implementation, adapt to new technologies and provide input to ensure successful completion;
Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support.