Responds to customer enquiries to provide information on unit`s products and services. Assists customers in locating and ordering the unit's products;
Verifies prices, codes and condition of merchandise, and makes adjustments. Processes warranty claims concerning external repairs;
Participates in taking inventory. Removes and prepares stock for return to supplier;
Maintains a filing system appropriate to the activities of the unit, including inventory and customer database;
Uses equipment such as a computer terminal, printer, telephone, calculator, microfiche, photocopier, fax machine and other office equipment;
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.