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标题: 加拿大航空公司（Air Canada）蒙城招聘客户服务经理，掌握双语者优先，机会难得，速申请！ [打印本页]
作者: 蒙特利尔求职招聘    时间: 2018-3-23 10:30
标题: 加拿大航空公司（Air Canada）蒙城招聘客户服务经理，掌握双语者优先，机会难得，速申请！
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●  招聘公司：  加拿大航空公司（Air Canada）点击申请
●  申请链接：  https://aircanada.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=19836&src=JB-10668
●  招聘职位：  客舱环境质量-客户服务经理（Cabin Environment Quality – Customer Service Manager）
●  工作内容：
  • Monitor deployment of staff in co-ordination with Resource Manager and Lead as well as responsibility for the effective management & deployment of facility and equipment resources;
  • Anticipate, identify, and resolve service and operational problems with a results-oriented approach to performance;
  • Assume local leadership, as assigned, for specific local initiatives for process & performance improvement;
  • Report on audit performance (e.g. Investigate QA audit failures, initiate corrective action;
  • Keep staff informed daily of operational requirements and changes;
  • Understand, interpret and communicate Key performance Indicators and associated station results, pertaining to operations, safety and customer satisfaction;
  • Responsible for individual Performance Management, identification of developmental needs and management of under-performance by coaching, counselling and disciplinin.
●  工作要求：
  • 拥有良好的人际关系和解决问题的能力；
  • 拥有优秀的口头和书面沟通能力；
  • 完成学士学位或学术同等学历；
  • 有能力获得安全许可，以便接收加拿大机场通行证；
  • 熟悉机场处理和操作流程；
  • 在同等条件下，掌握双语者优先考虑。


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