● 招聘职位： 客户服务代表培训人员（ Client Service Representative Trainee）
● 工作内容：
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities;
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business;
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions;
Proactively take ownership of resolving and preventing client banking problems;
Cultivate and maintain relationships with partners to work as one RBC team;
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.