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标题: 加拿大航空公司(Air Canada)蒙城招聘客户服务经理,无学历要求,掌握双语者优先,机会难得,速申请! [打印本页]

作者: 蒙特利尔求职招聘    时间: 2018-3-7 09:30
标题: 加拿大航空公司(Air Canada)蒙城招聘客户服务经理,无学历要求,掌握双语者优先,机会难得,速申请!
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●  招聘公司:  加拿大航空公司(Air Canada点击申请
●  申请链接:  https://aircanada.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=19738&src=JB-10668
●  招聘职位:  客户服务经理Customer Service Manager)
●  工作内容:
  • Manage, monitor and co-ordinate various activities and processes to achieve excellence in the areas of safety, operations and customer service standards;
  • Play an influential role in fostering a sense of ownership across the workforce so that employees feel empowered to use their judgment and experience to make sound decisions;
  • Assume local leadership, as assigned, for specific local initiatives for process & performance improvement;
  • Consistently communicate company direction with employees and departmental representatives and explain the rationale behind our policies or decisions;
  • Collaborate with interdepartmental stakeholders: Resources, Passenger Services, Aircraft Services, Flight Operations, Maintenance, Air Canada Cargo, In-flight Services, Air Canada Express and System Operations Control;
  • Act as a coach for the employees, motivate and engage individuals and the team to build a positive and healthy working environment;
  • Communicate with external service providers and outside agencies to mitigate delays and resolve service and operational issues.
●  工作要求:
  • 完成学士学位或拥有学术同等学历;
  • 拥有优秀的口头和书面沟通能力;
  • 有较强的领导能力和谈判技巧;
  • 掌握英语和法语两种语言。


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