标题: HSBC蒙城招聘客服,中学学历,工作简单轻松! [打印本页] 作者: 蒙特利尔求职招聘 时间: 2017-12-30 10:30 标题: HSBC蒙城招聘客服,中学学历,工作简单轻松! [attach]1189443[/attach]
● 招聘企业:HSBC
● 招聘职位:Contact Centre Service and Sales Representative(客服代表)点击申请
● 申请链接:https://ca.indeed.com/rc/clk?jk=f69bdb72e9671d7c&fccid=04c9b139c84ea1b5
● 工作类型:全职
● 工作内容:1. Responsible for ensuring a high level of quality related to all aspects of customer interaction and processing activities, meeting both quantitative and qualitative measurement standards;
2. Delivers what is promised in line with customer expectations.
3. Offers value added products and services based on customer needs analysis and ensuring customer understanding of those products;
4. Handles multiple customer propositions or products (i.e. Loans, Mortgage, Core Banking, Cards);
5. Meets and/or exceeds customer expectations by offering efficient and professional service, keeping up to date on training and internal communications, and having a knowledge of key products and services.
● 工作要求: