1. Passionately connect and build rapport with a variety of customers and their changing needs;；
2. Diagnose problems, propose solutions and negotiate payment arrangements in accordance with Rogers' policies；
3. Complete accurate transactions, update accounts, collect overdue balances, provide confirmations and follow up as necessary in accordance with the law, all with a sense of urgency and an eye for detail；
4. Be accountable; own and solve issues from beginning to end; Incorporate feedback on a regular basis, to improve your personal and professional development.