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好工作推荐 1
● 招聘职位:文件专员(Document Specialist)点击申请
申请地址:http://sunlifefinancial.taleo.net/careersection/10160/jobdetail.ftl?job=554945&lang=en&src=JB-11348
● 工作内容:
The focus of this GCS (Group Client Services) role is to support a positive GB customer experience via the successful set up and revision of group plan and/or member information on various systems, as well as the creation and maintenance of customer documents.
This role demands strong technical skills, workflow management ability as well as a passion for high quality customer service.
● 工作要求:
1.Proven skills in customer service delivery
2.Negotiation skills with the ability to work towards acceptable outcomes; offer solutions
3.Analytical, organized and a self-starter
4.Attention to detail
5.Ability to multi-task to achieve delivery dates
6.Effective issue resolution skills
7.Effective in a team setting; also able to work independently
8.Superior verbal and written communication skills; ability to "talk with a customer"
9.Ability to work under pressure, meet customer needs and adapt to a changing environment.
10.Bilingual
● 招聘职位:双语理财助理(Bilingual Wealth Sales Assistant)点击申请
申请地址:http://sunlifefinancial.taleo.net/careersection/10160/jobdetail.ftl?job=555985&lang=en&src=JB-11348
● 工作内容:
1.Work closely with the Wholesaler and the Inside Sales Representative (ISR) to service and manage existing and future clients;
2.Provide administrative support to the sales team in their regions by ensuring the smooth operation and execution of various sales initiatives and activities.
● 工作要求:
1.Bilingual (english and french, written and spoken).
2.College Diploma or equivalent;
3.Minimum 2 years office/administrative experience, preferably within the mutual fund industry;
4.Advanced knowledge of MS Office (i.e. Excel, Word & Outlook);
5.Experience working in a team environment.
好工作推荐 3
● 招聘职位:双语客服代表(Bilingual Customer Service Representative)点击申请
申请地址:http://sunlifefinancial.taleo.net/careersection/10160/jobdetail.ftl?job=525424&lang=en&src=JB-11348
● 工作内容:
1.Provide a “World Class Call” customer service in assisting clients with their inquiries about our products, services, policies and claims (inbound calls)
2.Solve client’s inquiries in a friendly and professional manner
3.Seek opportunities to proactively provide clients with additional information on SLF products & services available to them
4.Fairly measured on overall quality and efficiency metrics
5.Work collaboratively as a part of a dynamic team to continuously learn, improve and grow
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