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标题: 加拿大电信公司TELUS招聘全职技术客服代理,高中学历可申请,快来申请吧 [打印本页]

作者: 蒙特利尔求职招聘    时间: 2020-6-5 04:53
标题: 加拿大电信公司TELUS招聘全职技术客服代理,高中学历可申请,快来申请吧
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●  招聘公司:TELUS Communications
●  公司简介:
TELUS是加拿大领先的全国性电信公司,提供广泛的通信产品和服务,包括数据、互联网协议(IP)、语音、娱乐和视频。

●  招聘职位:技术客服代理
●  职位类型:全职
●  申请链接点击申请
●  工作内容:
●  Responsibilities:
  • Assist customers by telephone, chat, email or the web, answering questions on how to use the software, diagnosing and resolving problems, escalating cases when necessary and documenting issues
  • Troubleshooting IT equipment; diagnosing and resolving problems, escalating cases when necessary and documenting issues
  • Ensure customer satisfaction by following up to ensure that the applied solutions are properly understood and to effectively correct any issues
●  职位要求:
  • 良好的书面和口头沟通能力;
  • 具备故障排除、分析和研究的技能;
  • 使用联络中心的经验
  • 健康方面的知识是一种财富;
  • 英语和法语双语能力;
  • 高中毕业,并有5年工作经验。
●  Requirements:
  • Good written and spoken communication skills
  • Troubleshooting, analysis and research skills
  • Experience with contact centers
  • Knowledge in health is an asset
  • Bilingualism in English and French
  • High school diploma with 5 years’ experience

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