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标题: 蒙特利尔银行金融集团(BMO Financial Group)招聘数字投资顾问,平台好,待遇高,速申请! [打印本页]

作者: 蒙特利尔求职招聘    时间: 2019-1-16 08:41
标题: 蒙特利尔银行金融集团(BMO Financial Group)招聘数字投资顾问,平台好,待遇高,速申请!
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●  招聘公司:  蒙特利尔银行金融集团(BMO Financial Group点击申请
●  申请链接:  https://bmo.taleo.net/careersection/2/jobdetail.ftl?lang=en_GB&job=1800028845&src=JB-10207
●  招聘职位:  数字投资顾问customer Service Representative)
●  工作内容:  
  • Conduct personal consultations with prospects and clients, ensuring their pre and post onboarding experience is effortless.
  • Analysis of financial information and assisting with financial decisions to help clients plan for short and long term savings and investment goals.
  • Explain complex transactional and financial investment principles clearly.
  • Deliver an above-and-beyond client experience through multiple channels including phone, email, live chat.
  • Champion change and continuous improvement of client service by identifying opportunities and following them through to implementation
  • Troubleshoot customer issues and concerns, investigating why they happened, and communicating with multiple teams to find rapid resolutions.
  • Act as the internal voice of the clients, offering insights to all areas of the business to help build a better product.
  • Suggest improvements to company processes (e.g., website, FAQ, UI/UX, back office procedures, etc.)
●  工作要求:
  • 1 - 2年相关工作经验;
  • 有金融服务、零售银行或客户服务工作经验;
  • 成功完成加拿大证券课程及行为与实务手册;
  • 丰富的知识和熟悉常见的财富管理策略;
  • 良好的书面和口头沟通能力;
  • 能够在快节奏的环境中适应和发展;
  • 要求掌握双语(英语和法语)

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